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About Company
An experienced IT Support specialist and Customer Service professional with over four (4) years of experience in providing first line to mid-level support technical and non-technical support to businesses. Highly skilled in prioritizing tasks in a fast-paced environment, and knowledgeable in utilizing a wide range of technologies including as project management tools, CRM, tools, analytic tools, word processing tools, and graphic design tools. A confident team player with excellent multitasking abilities, and committed to delivering outstanding support.
Skills: Customer Service | Research | Troubleshooting | Microsoft 365 | Data Management | Report Writing | Email Management | SEO Optimization | Helpdesk Support | Online Chat Support | CRM Software | Technical Writing | Project Management