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Hi, I am Catherine, a dedicated and detail-oriented professional who believes in honesty and good working relations. The services I provide to individuals and businesses includes but are not limited to: – I am an Expert Call Centre Representative, Virtual Assistant and a Certified Project Manager. – I am very efficient with Microsoft Word and Intermediate knowledge of Microsoft Excel. – I have an Excellent communication skills, I am an Expert English Speaker and a Bilingual. – Very Passionate about getting the job done accurately and on time. – Love to give my best and maximum attention. – Ability to work any shift. – Make up to 95 outbound calls per day. Over time, I have honed my ability to perform assigned task with a high degree of accuracy in an ever-changing working environment. As such, my organizational skills have been well-utilized during the 4 years that I have worked in the field, and I am quite proficient in the use of business, communications, and CRM tools such as:

– Microsoft Office Suite

– Google Sheets

– Canva

– Zendesk

– Slack

– Trello

– Zoho

– Zoom

I am a Native English Language speaker with excellent written and verbal communication skills, also adept at typing with a speed of over 45wpm at 100% accuracy. My focus when I work are:

– Quality of my work

– Time Management

– Client Satisfaction.

I am available NOW to work remotely for Start-Ups and structured establishments. As an expert Virtual assistant, I also give extra value by way of administrative support and Customer service.

I have a reputation for:
• Quick Turnaround Time
• All-week Availability (flexible work plan suitable for both parties)
• Accuracy & Error detection (Proofreading and use of spell-check applications like Grammarly)
• Fast typing speed of 40WPM & accuracy of 100%
• Reasonable pricing (Negotiable)

I can transfer data from paper, voice, and other digital formats and will save you time, and money and take the stress off you with accurate and timely deliverables using;

My expertise skills.
• Conversion of PDF image to Word/Excel
• Conversion of PDF image to Spreadsheet/Google Doc
• Conversion of Word/Excel to PDF
• Conversion of Spreadsheet/Google Doc to PDF
• Separating/extracting emails and names into new sheets and creating a digital database
• Transcription of Video speech, minutes of meetings into text.
• Transcription of Audio speech/minutes of meetings into text using Microsoft Word Online or MS 365
• Dictation of Notes/Speeches into text using MS 365 – Dictate function

• Email merging
• Handwriting services
• Internet research
• Creation of database on Spreadsheet/Excel

I have strong written and verbal skills, I am detailed, result-oriented, and need no supervision. I am a fast learner of new work practices and processes, and I am open to training to boost productivity.

I have a functional Home Office with vital work tools-steady electricity, reliable 24/7 unlimited internet connection, a computer, and a mobile.

Kindly drop me a message and thank you for checking out my profile.