JULIET C OKERE
-
Project Success0
-
Total Service0
-
Completed Service0
-
In Queue service0
About Freelancer
Job Description:
1.Maintain customer relationships through continual contact via phone and email to provide proper service and meet / exceed customers’ needs.
2.Assisting the Marketing Department with creativity and design
3.Create marketing for the office, for agents, and for events.
4.Navigating through Asana to complete requests by agents
5.Miscellaneous duties may be added as required.
6.Serve as the main point of contact for multiple accounts. Responsible for handling customers’ day-to-day requests.
7.Set up Zoom meetings quarterly with the main point of contact for each account to identify their needs.
8.Identify new items that can be added to the web stores and make recommendations based on knowledge of the account.
9.Handling multiple projects and prioritizing customer requests both effectively and efficiently.
10.Create products to showcase new items that can be added to web stores.
11.Edit / create logos to be applied to apparel and specialty items using Adobe Illustrator and Photoshop
12.Develop pricing for apparel and promotional items using pricing formulas.
13.Develop ideas for email blasts to promote new items and special sales.
14.Order paper stock and other related materials according to job requirements.
15.Proceed alone or as a team on assigned projects until final completion.
Work & Experience
Provide customer service as first point of contact. Respond to emails and phone calls. Plan, organize, and execute office activities and meetings. Manage office logistics and Perform market research. Manage and maintain calendars. Handle administrative tasks such as filing, scanning, and copying. Handle bookkeeping, Book travel and accommodations Complete word processing tasks Research, organize data Schedule meetings. Maintain and manage contacts. Create presentations and documents. Manage social media, create presentations, as assigned. Gather and organize data for statistical analysis. Train, supervise other administrative staff, Address employee’s administrative queries
1)Configuring computer systems, diagnosing software problems, providing assistance in person or by phone or email, troubleshooting network problems, and testing new technologies. 2)Resolving network issues 3)Speaking to customers to quickly get to the root of their problem 4)Train clients in the use of applications and computer systems. 5)Maintains system functionality by testing computer components. 6)Provides technical support to users by researching and answering questions 7)troubleshooting problems, and maintaining workstation and LAN performance
1)Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners. 2)Creating spreadsheets with large numbers of figures 3)Entering data into database software and checking to ensure the accuracy of the data that has been inputted 3)Testing new database systems and software updates
