Mary Nkiruka Amaewhule
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About Freelancer
Goal-oriented, and strong attention to detail skills with over 7 years of experience.
Skilled in prioritizing and completing tasks independently as well as with teamwork.
Creating positive changes, professional development, and employee satisfaction.
Professional competencies include; maintaining confidentiality, excellent team player, decision-making, and customer service oriented.
My skills are but not limited to these;
- Microsoft word
- Customer Service
- Zendesk
- Microsoft Excel
- Email Automation
- Inbound and Outbound Call
- Lead Generation
- Troubleshooting
- Transcription
- Backup and Restore
- Time Management
Education
Work & Experience
Accurately inputting and updating data into database system Respond to requests for information and access relevant files. Creating, saving, and uploading files/documents to the server promptly. Maintaining confidentiality and security of sensitive information.
Efficiently addressed customer issues, troubleshoot issues, and resolve complaints. Contributed to team effort by accomplishing related results as needed. Troubleshooted, resolved issues and attended to customers inquiries