Anjola Olupitan Isreal
-
Project Success0
-
Total Service0
-
Completed Service0
-
In Queue service0
About Freelancer
Welcome to my Upwork profile! I am Anjola Olupitan, an expert and versatile professional Data entry and tech support specialist with over 5 years experience in debugging and fixing technical difficulties, preserving data integrity and offering top notch customer care, virtual assistance, Video Editing and graphics design service.
Data Entry Excellence:
With a keen eye for detail and precision, I excel in data entry tasks. Whether organizing and inputting information, maintaining databases, or handling large volumes of data, I ensure accuracy and efficiency in every keystroke.
Tech Support Expertise:
As a tech enthusiast, I offer robust tech support to troubleshoot issues and provide solutions to clients. My in-depth knowledge of various software and hardware systems allows me to tackle technical challenges effectively, ensuring seamless operations for your business.
Customer Care Service:
I understand the importance of exceptional customer care. I have a proven track record of delivering outstanding service to clients and customers. I’m skilled at resolving inquiries, handling concerns, and ensuring a positive experience for all parties involved.
Virtual Assistant:
As a virtual assistant, I’m here to be your right hand, helping you manage your tasks efficiently. From scheduling and email management to research and project coordination, I’m your dedicated support system to free up your time for more strategic endeavors.
Video Editor:I am a highly skilled and experienced video editor and graphics designer with a proven track record of success in creating engaging and visually appealing content. I am proficient in a variety of software applications, including Adobe Premiere Pro, After Effects, and Canva.
I have a passion for storytelling and a strong eye for detail. I am able to take raw footage and transform it into compelling and impactful videos that resonate with viewers.
Why Choose Me:
My commitment to excellence, problem-solving skills, and adaptability set me apart. I am a quick learner, a great team player, can adapt to a culturally diverse environment and time zones, and communicate effectively at all levels of management using modern-day tools and skills which include but are not limited to:
✔️Microsoft Office: Excel, Outlook, Access, Word, PowerPoint.
✔️Google Workspace: Sheets, Calendar, Forms, Mail, Voice etc.
✔️Scheduling, Travel Arrangements, Itineraries.
✔️ Customer Feedback, Database, Inquiries, etc.
✔️Calendar Management.
✔️Tasks and Events Management.
✔️Email Management, Correspondence, and Chat Support.
✔️Slack, Zoom, Trello, Jira, Salesforce, Zendesk.
✔️Data Entry, QuickBooks.
✔️Prospecting and Profiling.
✔️Canva, Figma, Adobe premier pro, Capcut, Creating Flyers, Logos, Resumes and Portfolios.
I am dedicated, have a great work-life balance, pay attention to details, and being resourceful, committed, honest, and ever-willing to proffer solutions in real-time with a high success turnover of 100% accuracy.
I am a goal-getter, open-minded, open to training, and embrace changes that benefit the smooth-running operations of my employers and customers with hands-on knowledge of modern-day technology.
Thank you for taking the time to read my overview. It will be a great pleasure working with you.
Please note, that I am just a message away.
Video
Education
Work & Experience
Provided front-line technical support to internal staff and external clients, addressing hardware and software issues promptly and effectively. Demonstrated expertise in troubleshooting hardware problems, including desktops, laptops, printers, and mobile devices, resulting in a 20% reduction in downtime.
I efficiently and accurately input and maintain large volumes of data using proprietary software and Microsoft excel. Collaborated with the data analysis team to ensure data integrity and consistency, aiding in critical business decision making.
Managed and resolved customer inquiries and issues via phone, email, and chat, ensuring a high level of customer satisfaction. Demonstrated in-depth product knowledge and provided clear, detailed explanations of company offerings, resulting in a 15% increase in upsell opportunities.