Save

Report this freelancer

Bosede Winifred Okojie

Virtual Assistance | Tech Support
Invite

Send message to "Bosede Winifred Okojie"

  • Project Success
    0
  • Total Service
    0
  • Completed Service
    0
  • In Queue service
    0

About Freelancer

I’m a proficient, dynamic, and self-motivated Virtual Assistant and a Tech Support Expert with excellent skills.  How would you like to hire five people in one? In hiring me you hope for the price of one. I’m multitalented, with multiple skills and experience, and am a multitasker. I’m very dedicated and passionate about my work, a good listener, and a good team player.  I have top-notch typing skills, I’m committed to accuracy and professionalism in my work. My attention to detail and ability to work under pressure set me apart from others. I have a lot of experience working with data entry and administrative tasks. I’m very good with CRM tools like Zendesk, Salesforce, and Zoho. I’m also very good with project management tools like Azure AD and Jira. I’m an expert in Excel and Data Visualization. I have a great passion for working as a Virtual Assistant and I always remain alert to learn all the new updated materials. I give my best to improve my skills and my work. I’m open to work.

Education

B
2007 Bachelor Of Science
Ambrose Alli University, Edo State, Nigeria.

A graduate of Agricultural Economics and Extension.

D
2023 Data Entry and Tech support
Instructor Home Inc. Atlanta, Georgia, USA.

Certificate in Data Entry and Tech Support

Work & Experience

H
February 2018 - December 2021 Help Desk Support | Virtual Assistant | Sweet Home Georgia
Sweet Home Georgia, Atlanta,Georgia, USA

Responded to Customers and their inquiries. Communication with Guests. Assisted Guests check-in and check-out. Reviewed and Responded to guest reviews. Explained property Rules to Guests. Supported listing and Updates and errands Maintained social media presence. Provided Administrative support to clients remotely, managed their schedules, and handled emails using Salesforce.

V
February 2022 - September 2023 Virtual Assistance
Agege Bread Of Atlanta

Provided thorough support and problem resolution for customers. Maintained composure and patience in the face of difficult customer situations. Built and maintained successful relationships with service providers,dealers, and consumers.

Skills

Technical Support
80%
Data Entry
94%
Phone Communication
95%
Microsoft Office and Microsoft Excel
96%
Zoho Campaigns
89%
Audio Transcription
93%
Virtual Assistant
89%
Microsoft Sharepoint
95%
Zendesk
87%
Jira
93%