Chikaodili Afugbuom
-
Project Success0
-
Total Service0
-
Completed Service0
-
In Queue service0
About Freelancer
Motivated professional offering proficiency in data entry and strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to
continuous, self-directed learning. Well-coordinated and detail-oriented in addressing and resolving system issues to complete assignments. Decisive and analytical problem-solver.
I offer a combination of unique skills and competencies that I have developed through a lengthy and
rewarding career. I have honed data collection and data reporting skills while being proficient in critical
thinking. In previous roles, I have contributed to organizational improvements, collaborative team efforts, and
the attainment of key business targets.
Education
Work & Experience
● Completed data entry tasks with accuracy and efficiency. ● Compiled data and reviewed information for accuracy before input. Reviewed and updated client correspondence files and database information to maintain accurate records. ● Identified data entry errors and reported to necessary departments. Managed documents by organizing forms, photocopying, filing records, preparing correspondence, and creating reports. ●Scanned documents and saved them in the database to keep records of essential organizational information. ●Entered data into various computer systems accurately using Microsoft Office Suite. ● Organized, sorted, and checked input data against original documents
● Updated account information to maintain customer records. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. ●Responded to customer requests for products, services, and company information ●Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor. ● Handled customer inquiries and suggestions courteously and professionally. ●Monitored and replenished display inventory and restructured according to available stock.
●Act as the initial point of contact for all computer and system-related concerns from clients or other employees ●Assist management in creating training materials about computer troubleshooting and usage ●Organize and file documentation about warranties and instructional guides for computer hardware ●Maintain a working log detailing all required system updates, as well as the date of completion ● Resolve technical issues related to network interruptions
