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Kareem-Abiodun Abiola

Data Entry &Tech Support | Customer Service Representative
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About Freelancer

I am a highly skilled and dedicated professional with extensive experience in customer service, data entry, and tech support with a proven ability to provide exceptional customer service, resolve technical issues, and accurately enter data. I possess strong communication and problem-solving skills, with a keen attention to detail. Proficient in utilizing various software and systems to efficiently handle customer inquiries, troubleshoot technical problems, and maintain accurate records. Committed to delivering excellent service and ensuring customer satisfaction.

 

Education

D
2023 Data Entry &Tech Support
Instructor Home Inc, USA

Data Entry Specialist: A data entry specialist is responsible for accurately inputting and updating data into computer systems and databases. They ensure the integrity and accuracy of the data by verifying and reviewing information for errors or discrepancies. Tech Support Specialist: A tech support specialist provides technical assistance and support to customers or internal users who are experiencing issues with computer systems, software, or hardware.

Work & Experience

T
May 2023 - Present Tech Support
Xandria Staffing Inc

Diagnose and resolve network connectivity issues ensuring stable internet connections.Assist with software installation, updates and configuration.

D
Apr 2022 - July 2023 Data Entry| Customer Service Representative
Moregead Integrated Services

Organize data entry work orders and also maintained a database of current and prospective client information.

Skills

Microsoft Office
100%
Zendesk
100%
Microsoft Excel
100%
Trello
100%