Elijah Aladerokun
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About Freelancer
Expert and results-driven data entry and tech support specialist with a proven track record of over 5 years ensuring the accuracy and efficiency of data management processes. Possesses strong technical acumen and a deep understanding of troubleshooting and resolving technical issues. Adept at maintaining data integrity and providing exceptional customer support..
Education
Work & Experience
Provided front-line technical support to internal staff and external clients, addressing hardware and software issues promptly and effectively¡ g Demonstrated expertise in troubleshooting hardware problems, including desktops, laptops, printers, and mobile devices, resulting in a 20% reduction in downtime¡ g Installed, configured, and maintained software applications, ensuring seamless operations for employees and clients¡ g Conducted remote and on-site technical support, resolving issues related to network connectivity, email, and hardware peripheral
g Efficientlyandaccuratelyinputandmaintainlargevolumesof data using proprietary software and Microsoft Excel¡ g Developandimplementadataqualitycontrolprocess,resulting in a 15% reduction in errors and increased overall data accuracy¡ g Collaboratewiththedataanalysisteamtoensuredataintegrity and consistency, aiding in critical business decision-making¡ g Assistinthecreationandmaintenanceofdetaileddataentry guidelines, improving the onboarding process for new team members¡ g Conductregulardataaudits,identifyingandrectifying discrepancies, and playing a pivotal role in maintaining data accuracy levels above 99%.
