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Maureen Anaedu

Tech Support/ Social Media Manager
June 20, 1989
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About Freelancer

I am a Tech Support Specialist/ Social Media Manager who is here to provide your business client-based customer support, execute quality projects and provide general administrative services. I am an efficient VA with years of experience dealing with customers. I have good experience in Data entry, Digital marketing and Internet research. I have worked on many projects where I was involved in researching, entering and validating data from different sources.

I am a quick learner, also proficient in the use of MS-office applications, Slack, CRM, Google workspace and a variety of other applications. I can quickly learn and understand your company’s Application. I guarantee to accomplish all requirements once I accept a project. I am always committed to meet deadlines and leave clients completely satisfied.

Expert in Admin Support, CRM software, Google Applications, Excellent Communication Skill, Team player, Web Research, Data Entry, e-Commerce and an efficient Tech Support/ Social Media Manager. Hire me, I look forward to working with you.
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Education

D
2023 Data Entry and Tech Support
InstructorHome Inc.

Instructor Home Inc., Atlanta, Georgia. Online Academy.

A
2010 Animal Science
University of Nigeria, Nsukka

Bachelor of Agriculture

Work & Experience

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Jan 2022 - - Present Data Entry and Tech Support Specialist · Jan 2022 - Present.
Xandria Consulting Inc. Norcross, Georgia, United States · Remote

Data Entry and Tech Support Specialist: Scan hard-copy documents for digital transfer Recording data like entering canceled checks, bookkeeping, and related duties Administrative duties like invoicing and reporting Starting and establishing a digital record system like a spreadsheet or database Collecting data including but not limited to bills, client info, financial statements, invoices, or receipts. Ensuring data is accurate and complete Organizing storage systems Fixing data inconsistencies Answering queries related to data or data errors in the system.

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March, 2018 - November, 2021 Virtual Assistant
Sweet Home Georgia LLC

Responding to guest queries Calendar management Sending information, such as house rules, check-in instructions, and researched information about the area, prior to arrival Sending welcome messages to guests Managing bookings Book keeping & accounting Improving your online presence on the Airbnb website and social media accounts Creating content to highlight your Airbnb listing or listings Improving the clients’ experience before, during, and after their stay Setting up a successful Airbnb property, making an attractive listing, gathering reviews, and shining as an Airbnb host Managing the social media listings and increasing your potential clientele base.

Skills

Email Support
100%
Microsoft Office
100%
Zendesk
95%
Zoho
100%
Communication
100%
Multitasking
100%
Customer Support
100%
Tech Support
95%
Data Entry
100%
Canva
100%