Amarachi Angela Ezeh
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About Freelancer
A result-driven specialist in Data Entry, Tech, and Administrative support, Customer Relationship Management with over 7 years of experience.
Effortlessly possess good communication and interpersonal skills, and pays firm attention to details.
Multi-skilled, and a great team player who can also work independently, delivering on tasks assigned effectively and efficiently with minimal supervision.
Proficient in the following tools and skills, but not limited to:
• Microsoft Office; Word, Excel, Outlook, Powerpoint
• Web Scraping
• Domains & Hosting
• Canva
• WordPress
• Proofreading
• Web Administration
• Systems Setup
• Data Visualization & Extraction
• Email Automation & Management
• Email | Chat | Phone Support
• Jira
• Confluence
• Opsgenie
• Salesforce
• Zendesk
• Sharepoint
• Zoho Campaigns
• Data Transcription & Conversion
• Azure Active Directory
• Hubspot
• Igbo Translation
• Data Validation
I’m the Virtual Assistant you’ve been waiting for. Just a click away, I’m open and available to work.
Education
Work & Experience
* Maintained and updated internal contract documents and templates. * Proofread and reviewed company policies and procedures. * Provided administrative support to the General Counsel. * Answered HR-related questions and assisted in problem-solving. * Performed miscellaneous clerical functions for the HR department. * Performed special assignments as delegated.
* Onboarded new Customers, responded to and resolved their inquiries. * Provided feedback to the company and Customer regarding service failures or concerns. * Captured data and entered them into spreadsheets & and databases. * Ensured data were accurate, up-to-date and consistent.
