Imoleayo Stephen Adeboye

• Creating content, scheduling and posting across all platforms. • Developing and implementing strategic social media campaigns aligned with Citywest brand and marketing objectives. • Crafting compelling and visually appealing contents that resonates with Citywest target audience. • Actively engaging with Citywest community on different social media channels. • Fostering meaningful interactions by responding to comments, messages, and mentions. • Executing advertising campaigns on Facebook, Instagram, Google, LinkedIn, TikTok, including Ad creation, targeting, budgeting, and performance analysis. • Collaborating with cross functional teams to ensure cohesive and effective operations. • Any other ad-hoc duties as required.

• Developing, creating, and managing compelling contents across diverse social media platforms, ensuring audience engagement and brand consistency. • Crafting, executing, and overseeing comprehensive social media strategies aligning with organizational objectives. • Setting up effective social media ads and campaign across all platforms. • Conducting meticulous analytic reviews to gauge strategy effectiveness, making necessary adjustments to optimize results. • Engaging proactively with online communities, ensuring responsive and brand-enhancing interactions. • Collaborating integrally with cross-functional teams, facilitating the alignment of social media strategies with broader organizational objectives. • Managing ongoing campaigns to check the cost per lead/click, engagements, and the ads themselves, making adjustments ad needed based on experience and best practice. • Building and maintaining cordial relationships and mutual understanding between the company and the public’s. • Any other ad-hoc duties as required.

• Troubleshoot technical issues and provide support to the team as needed. • Respond to escalated customer support cases in a timely fashion. • Conduct user training sessions, create user guides and documentation to enhance end-user proficiency. • Perform routine maintenance, monitoring of systems, including backups, security updates, and antivirus scans. • Execute advertising campaigns on Facebook, Google, LinkedIn, TikTok, including Ad creation, targeting, budgeting, and performance analysis.

• Managed and directed incoming calls, emails, and correspondence to the appropriate personnel using Zendesk. • Sorted and Filtered the database, ensured data is accurate and up to date • Assisted in the preparation, distribution of internal communications, external communications, scheduling appointments and managing calendars using Microsoft Excel, Outlook and iCalendar. • Provided administrative support to various departments within the company, coordinated and organized meetings, conferences, and events. • Entered data from source documents into prescribed computer database, files and forms using Microsoft Excel, Zoho Sheet, and Google sheet. • Established sustainable relationships and trust with customer accounts through open and interactive communications.

• Gave technical support to users working both in the office and remotely • Maintained and prioritized the CEO's schedule, planned appointments and events, and ensured optimal time allocation remotely. • Data gathering, analysis, and reporting to support decision making processes using Microsoft Excel and Power Bi. • Coordinated travel logistics, including appointment scheduling, flight bookings, accommodations, and itineraries for both business and personal travel.